One Hand Ranch Tack Shop, LLC Pack Saddles, Panniers, Packing &
 outfitting gear, supplies, & equipment.
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RETURNS AND CLAIMS



RETURNS:

We feel that when you see and use our products you will be thoroughly satisfied. However, should our product not meet your expectations, should the size be wrong, or you have some other problem, simply return the item(s) in unused condition within 30 days and we will gladly exchange them or refund your money.

We cannot warranty tack items against breakage. If you have a problem with breakage that seems to be unreasonable, such as defective materials, we sure would like to know about it and would appreciate a call or letter.

All returns must be shipped freight prepaid.

Please fill in and submit the information below before returning items and we will furnish you with shipping instructions.



CLAIMS:

All claims for shortages should be made to our office within 5 days of delivery and must state the invoice or order number.

Claims for loss in transit should be made to our office.

Claims for damages in transit should be made directly to the carrier.




Customer Name
Address
City
State
Zip Code
Country
Phone
Email address
Original Invoice Number
Original Catalog Number
Original Item Description
Original Purchase Price
Quantity Returned
Action To Be Taken
New Catalog Number
New Item Description
New Price
New Quantity
Reason For Return